By Chris · Feb 1, 5:57 am

Operational transparency matters. Even rough cause categories help people make better decisions. When updates stay vague, people make worse decisions and system pressure increases further downstream. I tested workarounds that should have reduced impact in the short term, but they only moved the friction to a different part of the flow. The cost is not just inconvenience; it affects planning quality, emotional bandwidth, and confidence in future interactions. This would improve quickly with a simpler path: preserve context, expose accountability, and publish concrete service expectations.

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By Maya · Feb 7, 10:57 pm

Terminal upgrades are visible, but throughput on arrivals still collapses at peak times. When updates stay vague, people make worse decisions and system pressure increases further downstream. I compared this with similar services and expected at least baseline consistency, but the same failure mode keeps recurring here. At this point the issue feels structural, because individual fixes keep expiring while the root workflow remains unchanged. A realistic fix would be one clear owner, one visible status timeline, and fewer forced restarts of the same information.

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By Luc · Feb 3, 11:57 pm

Dire retard ne suffit pas. Les voyageurs ont besoin de contexte pour adapter leurs choix. The breakdown is not only operational; communication quality also fails at the exact moments users need confidence. I tested workarounds that should have reduced impact in the short term, but they only moved the friction to a different part of the flow. The cost is not just inconvenience; it affects planning quality, emotional bandwidth, and confidence in future interactions. This would improve quickly with a simpler path: preserve context, expose accountability, and publish concrete service expectations. Le vrai probleme semble structurel: avec un responsable clair et un suivi visible, cette friction baisserait nettement.

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